Order

Ordering from PureOil is simple and fast. Below, we explain step-by-step how to place an order and what you can expect afterwards.

How do I place an order?

Found your favorite products? You can easily order them:

1. Choose the desired product and, if applicable, the size.
2. Click on 'Add to cart'.
3. View your shopping cart and check your products and quantities.
4. Click on 'Checkout'.
5. Fill in your contact and delivery details.
6. Choose your preferred shipping and payment method.
7. Check your details and complete your order.

After placing your order, you will automatically receive an order confirmation by email.

Can I still change my order?

Did you accidentally order the wrong product, size, or quantity? Please contact us as soon as possible via info@pureoil.nl.

As long as your order has not yet been processed or shipped, we will try to adjust it for you. Because we process orders quickly, we unfortunately cannot guarantee that a change will still be possible.

Entered the wrong delivery address?

Did you discover after ordering that your delivery address is incorrect? Please send an email as soon as possible to info@pureoil.nl with your order number and the correct address.

If your order has not yet been processed, we will try to adjust the address for you.

Haven't received an order confirmation?

After completing your order, we automatically send a confirmation to the email address you provided.

Haven't received a confirmation? First, check your junk mail or spam folder. Also, check if the amount has actually been debited.

Still can't find the confirmation? Please contact us via info@pureoil.nl.

When will my order be shipped?

If you order on a weekday before 11:00 PM, we aim to process and ship your order the same day.

Once your order has been shipped, you will automatically receive an email with your Track & Trace link.

Secure payment

At PureOil, you can pay securely with various trusted payment methods, including:

• iDEAL
• Klarna
• Credit card
• Bancontact
• Apple Pay
• Google Pay

The available payment methods will be shown during checkout.

Using a discount code

Do you have a discount code from PureOil? You can enter it in the designated field during checkout.

Before completing your order, please check that the discount has been applied correctly. Some discount codes may have conditions, such as a minimum order value, a specific validity period, or selected products.

Need help with your order?

Are you stuck or do you have a question before placing your order? Feel free to contact us via info@pureoil.nl.

We are happy to help you.